Warranty Terms: At Tesso Living, we stand behind the quality of our products and strive to provide you with durable and reliable items. We therefore offer warranty on all our products according to the following terms and conditions:
Warranty Period: Every purchase from Tesso Living is eligible for warranty for a period of 2 years. This period starts from the date of purchase.
Covered Items: Our warranty covers manufacturing defects and defects that occur during normal use of the product. Damage due to abuse, improper use or normal wear and tear is not covered under warranty.
Warranty Process: If you suspect your product is under warranty, please contact our customer service department at [contact information]. We may ask you to provide photos or other evidence to assess the problem. If the product is under warranty, we may decide to repair, replace or offer a refund, depending on the situation.
Exclusions: Our warranty does not cover damage caused by improper installation, third-party repairs, modifications to the product or natural calamities.
Conditions: The warranty applies only to the original purchaser and is non-transferable.
We encourage you to inspect the products immediately upon receipt and report any problems within the warranty period. By using our warranty terms, we emphasize our commitment to customer satisfaction and product quality.